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Children

FéFé

Welcome to FéFé
This short discovery process

is designed to honour your journey, centre your child’s needs, and help us understand how much effort you pour into supporting them every day.

FéFé

OUR MISSION

Father and Children

We are committed to understanding and improving how families experience support.

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This short discovery process will help us learn how easy or difficult it has been for you to get the help your child needs — so we can tailor our advocacy and improve outcomes for families like yours.

Your experience matters deeply.

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This process helps us understand the challenges you’ve faced and the kind of support your child needs.

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It’s not just a survey — it’s the start of a more informed, more human approach to care and advocacy

LIVES TRANSFORMED

This is more than a survey — it’s the first step in getting your child what they truly need.

This is more than a survey — it’s the first step in getting your child what they truly need.

QUESTION # 1

How easy or difficult has it been to get support for your child's needs?
Very easy - I've had great support
Easy - Some challenges, but overall okay
Difficult- I've had to push a lot
Very difficult- I feel lost and unsupported

QUESTION # 2

How much effort have you had to put into understanding your child’ s needs or getting help?
No effort at all!- I had all the information I needed
A little effort-I found things fairly easily
Considerable effort-I had to do a lot of research for chasing
A lot of effort-I've been overwhelmed or still don't have answers

QUESTION # 3

How would you describe your experience trying to contact professionals or services for your child?
Very easy-I was able to get in touch and I felt heard
Easy-I got through without too much trouble
Difficult-it took effort and persistence
Very dicult-I struggled to speak with anyone helpful
I haven't contacted any professionals yet

QUESTION # 4

How did you resolve your issue or complete your request?
Very easy-I got the help. I needed it quickly.
Easy enough-it worked out with some effort
With difficulty-it was manageable
With much difficulty-it was exhausting or still unresolved

QUESTION # 5

What kind of support are you hoping to find for your child?
Help understanding my child’s diagnosis or behaviours
Educational support
Accessing therapy, health and social services
Emotional support or community
I'm not sure yet-I just know I need help

QUESTION # 6

How would you describe your child’ s daily experience, in school or at home
Calm and content most days
Some difficulties, but manageable
Regular challenges that affect our whole family
Very difficult — daily life feels chaotic or stressful

QUESTION # 7

How long has it taken to feel like you're making progress with getting support for your child — if at all
I felt supported and made progress quickly
It took a few months to get on the right path
It’s taken over a year to see any real progress
We’ve been trying for years and still feel stuck
We haven’t made any progress yet

QUESTION # 8

QUESTION # 9

Do you know what formal diagnoses (if any) your child has received?
Yes – we have a formal diagnosis
No – we’re still waiting for assessments
No – but I suspect something is going on
Not applicable – I don’t believe my child has a diagnosable condition

QUESTION # 10

Where do you think your child is right now in terms of their needs and development?
Thriving – things are going well overall
Stable – some needs, but mostly manageable
Struggling – we are facing consistent difficulties
In crisis – things feel urgent or unsafe
I’m not sure – I need help understanding

QUESTION # 11

What would success look like for your child and family through this process?
A clearer understanding of what my child needs
The right support in place at home or school
Feeling less alone and more confident
Improved family wellbeing and daily life

QUESTION # 12

What are your expectations from this service or support?
Advice or guidance on next steps
Help navigating services or systems
A full plan or long-term support
I’m not sure–I just know we need something

Discovery Session "One-Off Support"

£125

125

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Ideal for families seeking clarity on a specific issue or needing guidance on next steps.

Valid until canceled

A 60-minute one-to-one consultation (via phone or video)

Review of up to 5 key documents

A written summary outlining next steps and resources

Child Advocacy Partner "Ongoing Support"

£600

600

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Ideal for families who need structured, steady support through a complex stage of their advocacy journey.

Valid until canceled

Case review and strategy planning session (60 minutes)

Regular check-ins (up to 4 x 30-minute calls or messages)

Attendance and preparation for up to 2 key meetings

Tailored email support (up to 2 exchanges per week)

Access to resources, templates, and signposting

Focused Advocacy "Short-Term Support"

£400

400

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Ideal for families needing assistance with a specific process, such as an EHCP application or school meeting

Valid until canceled

One 90-minute strategy session to understand your priorities

Support with drafting key documents

Up to 3 follow-up check-ins

Email support for 4 weeks

Pick Your Care Plan

together, we can build stronger support for children and families

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